Ahe365 Privacy Policy — Our Full Commitment to Protecting Your Data

Ahe365 (referred to as "we" or "the platform") is fully committed to protecting your privacy. This Privacy Policy applies to the ahe365 website, mobile app, and all related services. By using our platform, you are considered to have accepted the terms of this policy.

The purpose of this policy is to be fully transparent about how your personal data is collected, used, stored, and protected. ahe365's Privacy Policy is built in accordance with international data protection standards.

This policy may be updated at any time. Registered users will be notified as early as reasonably possible of any significant changes. We recommend checking this page regularly.

Ahe365 only collects data that is necessary to provide its services. The categories of data collected are detailed below:

Ahe365 collects your data through several methods. Each method is explained in detail below:

• Provided directly: Information you provide directly when registering, logging in, or updating your profile.
• Automatically collected: Information collected through cookies, log files, and tracking technologies as you browse the platform.
• From Third Parties: Necessary information received from payment providers or KYC service providers.
• Gaming Activity: Information related to your gameplay, betting history, and interactions on the platform.

All data collection is fully lawful and based on your consent. You may withdraw your consent at any time, though doing so may limit access to certain services.

Ahe365 uses collected data solely for defined purposes. Under no circumstances is data used beyond what has been authorized.

• Account creation and management — to handle registration, login, and account security.
• Transaction processing — handling deposits, withdrawals, and bonus payouts.
• Identity Verification — through KYC processes to confirm age and identity.
• Fraud & Abuse Prevention — detecting suspicious activity to protect your account.
• Customer support — to resolve issues via support tickets and live chat.
• Service quality improvement — analytics to enhance the overall platform experience.
• Sending Relevant Offers — keeping you informed about promotions and bonuses tailored to your preferences.
• Legal compliance — to meet the requirements of regulatory bodies.

Ahe365 never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Provider: To process transactions with payment services such as Mobile Banking, Nagad, and Rocket.
• KYC Partner: Relevant information is shared with identity verification services.
• Legal Authorities: Upon request from government or legal authorities in accordance with the laws of Bangladesh.
• Technology Service Provider: Trusted partners for hosting, analytics, and security services.

Before sharing your data with any third party, we enter into strict confidentiality agreements with them. They are not permitted to use your information for any purpose beyond what ahe365 has authorized.

Ahe365 holds itself to the highest industry standards when it comes to protecting your data. Our security infrastructure includes:

• 256-bit SSL/TLS encryption — full protection during data transmission.
• AES-256 Encryption — robust encryption for all stored data.
• Firewall & IDS/IPS Systems — to prevent unauthorized access.
• Two-Factor Authentication (2FA) — an extra layer of security for account access.
• Regular Security Audits — conducted by independent third-party experts.
• Data Backup — regular backups and disaster recovery planning.

Your full payment card or mobile banking details are never stored on our servers — only the transaction reference number is retained.

Ahe365 uses cookies on its website and app. Cookies are small data files stored on your device that help the platform remember your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Every registered user on the ahe365 platform has the following rights over their personal data:

• Right to Access Information: You can find out exactly what data we hold about you.
• Right to rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You may object to your data being used for marketing or analytics purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request.

Ahe365 strictly prohibits participation by anyone under the age of 18. We do not knowingly collect or process data from minors.

Age verification is carried out at the point of registration. If a minor is found to have created an account, that account will be suspended immediately and all collected data will be deleted.

Ahe365 may update this Privacy Policy at any time. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to our support team. We are always here to help.

• Our support team is available 24 hours a day, 7 days a week.
• Requests are responded to within 30 business days of receipt.
• Critical security issues are responded to within 24 hours.